Balancing Technology, People and Organisations in Information Systems Essay - 1

Balancing Technology, People and Organisations in Information Systems Development Education - Essay Example The company’s IS performance is therefore largely determined by the people’s knowledge. It was therefore noted that there is every need to bridge the gap that may exist particularly in understanding systems as well as the technology involved hence the need for proper education. Information technology (IT) and information systems (IS) continue to dominate in today’s corporate environments and they have a significant impact on their operations. Information technology is one of the topical issues in doing business during the contemporary time. In the same vain, there is also need to educate people about these wonderful features of the latest developments in IT and IS so as to attain great results in business. IT and IS have improved dramatically since the invention of computers where information processing was still centralized and only accessible to a few individuals who had access to the computers. However, the scenario today has changed where there are many end-users who can also benefit from the developments in IT and Is. For instance many people had no direct link or access to any IS in an organisation but today that access has been made possible by the new technology in information technology. Many people within an organisation are more directly involved with the systems as they can navigate their own way of doing work via an interactive user interface, thus assuming more responsibility for their own applications. Thus, according to (Ives, Olson, & Baroudi, 1983) cited in Travica (2008), the ability to capture and measure end-user satisfaction serves as a tangible measure in determining the performance of the IS as well as IT function and services. It is therefore important to evaluate whether IS in an organization meet users’ expectations and there ought to be relevant knowledge about how the system operates. In this case, there is need to draw a balance between the people’s knowledge and the operations of technology